Is City Index a Scam? Regulation Check 2026
We checked City Index's licence in the official ASIC register. Here is what the public records say.
Verdict
City Index is NOT a scam. It holds ASIC licence 345646, authorising it to offer trading services in New Zealand.
How to verify on the official register
| Regulator | ASIC ASIC Australian Securities and Investments Commission (ASIC) |
| Licence Number | 345646 |
| Regulated Entity | GAIN Capital Australia Pty Ltd |
| Founded | 1983 |
What ASIC regulation means
ASIC-regulated brokers must keep client funds in segregated accounts, provide negative balance protection, and submit to independent audits. Clients can file complaints with ASIC directly.
What ASIC regulation means for your money
- Client funds held in segregated bank accounts, separate from City Index's own capital
- Negative balance protection — you cannot lose more than your deposit
- Right to file complaints directly with ASIC if City Index fails to resolve your issue
- City Index submits to regular independent financial audits under ASIC oversight
Frequently Asked Questions
Is City Index a scam or legitimate?
City Index is NOT a scam. It holds ASIC licence number 345646. ASIC is one of the world's most respected financial regulators. The licence is publicly verifiable in the ASIC official register.
How do I check City Index's ASIC licence?
Go to the official ASIC website and use the public register search. Search for licence number 345646 or the entity name. The record will confirm City Index's authorisation status and the scope of its permissions.
Are my funds safe with City Index?
As an ASIC-regulated broker, City Index must keep all client funds in segregated bank accounts, completely separate from company funds. This protects your deposits even if City Index encounters financial difficulties.
What protection do I have as a City Index client in New Zealand?
In New Zealand, City Index operates under ASIC supervision. You are entitled to: segregated client funds, negative balance protection (you cannot lose more than you deposit), and the right to file complaints directly with ASIC.
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